Last updated: September 13, 2026 · Effective date: September 13, 2026
Vivra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Vivra mobile application.
We operate in full compliance with the EU General Data Protection Regulation (GDPR) and Romanian data protection law. By using Vivra, you agree to the practices described in this policy.
What changed in this version. Vivra now includes private one to one messaging and voice calling. This means that, for the first time, some of your content is stored on our servers rather than only on your device. The sections below explain exactly what that covers.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Profile Data | Display name, profile photo (optional), and your Vivra friend code | Personalise your experience and let friends find you |
| Account Identifier | An anonymous account ID created by Firebase Authentication. We do not require an email address or phone number. | Identify your account across chat and calling |
| Messages & Attachments | Message text, photos, videos, voice notes, audio files and documents you send or receive in chat | Deliver your messages to the person you are chatting with |
| Contacts in Vivra | Your friend list, pending friend requests, and your blocked list | Operate the friend and blocking system |
| Call Data | Who called whom, the time, and the duration or missed status. We do not record call audio. | Connect calls and show your call history in chat |
| Presence Data | Online status, last seen time, typing indicators, and read receipts | Show whether a friend is available and has seen your message |
| Push Token | A device notification token from Firebase Cloud Messaging | Deliver incoming message and call notifications |
| Habit Data | Habits, streaks, schedules, notes, mood logs | Core app functionality |
| Health & Fitness Data | Step count, physical activity or motion type (walking, running, cycling, driving), distance, calories burned, and heart rate where available | Show your daily fitness stats and progress |
| Device Data | Device type, OS version, app version | Technical support, crash reporting |
| Usage Data | Features used, session duration | Improve the app experience |
| Abuse Reports | Reports you submit about another user, including who was reported and why | Investigate abuse and keep Vivra safe |
| Advertising Data | Ad interaction data, where advertising is active | Serve relevant ads via Google AdMob |
| Payment Data | Subscription status. No card details are stored by us. | Manage premium access |
When you use Vivra chat, your messages and any files you attach are uploaded to our cloud infrastructure, provided by Google Firebase, so that they can be delivered to the person you are messaging. This is different from your habit and fitness data, which stays on your device.
Please read this carefully. Vivra does not currently offer end to end encryption. Your messages are encrypted while travelling over the internet (TLS) and encrypted while stored on our servers, which protects them from outside parties. However, they are not encrypted in a way that makes them unreadable to us. This means that we are technically capable of accessing message content, and we may be legally required to disclose it in response to a valid legal request. Please do not use Vivra to share highly sensitive information such as financial credentials, government identity numbers, or medical records.
How the pieces work:
| What | Where it is handled | Stored? |
|---|---|---|
| Message text | Google Cloud Firestore | Yes, until deleted |
| Photos, videos, voice notes, audio, documents | Firebase Cloud Storage | Yes, until deleted |
| Voice call audio | LiveKit, streamed live between participants | Never recorded or stored |
| Call metadata | Google Cloud Firestore | Yes, as a chat entry |
| Notification delivery | Firebase Cloud Messaging | Transient |
Voice call audio is streamed live between you and the person you are speaking to and is never written to disk by us. Only the fact that a call happened, its time, and its duration are saved, so that both people can see it in their chat history.
Deleting a message removes it, and any attached file, for both you and the other person. Messages you have already sent may remain on the other person's device if they have saved or exported them, which is outside our control.
Data for chat and calling is processed on servers located in the United States. Transfers out of the EEA are made under the European Commission's Standard Contractual Clauses.
Vivra does not upload your phone contacts and does not use your phone number. You are found only through a short friend code that you choose to share, and a connection is only created once you accept a request.
To limit unsolicited requests, Vivra restricts how many friend requests a single account can send in a short period.
🔒 Your health and fitness data is processed and stored entirely on your device. It is never transmitted to our servers unless you are a Premium subscriber and you explicitly turn on Cloud Backup. It is never shared with anyone you chat with.
To power the fitness features, Vivra accesses the following on your device, only with your permission:
| Source / Permission | Used For | Leaves Device? |
|---|---|---|
| Step Counter sensor | Counting your daily steps | No |
| Physical Activity (Activity Recognition) | Automatically detecting whether you are walking, running, cycling, or driving | No |
| Health Connect (where available) | Reading heart rate, active calories, and distance | No |
Distance and calories are estimated on your device from your step count and the weight you enter. You can revoke the Physical Activity or Health Connect permissions at any time in your device settings, and the fitness features will simply stop updating. We do not use this data for advertising and we do not share it with third parties.
| Permission | Why Vivra asks for it |
|---|---|
| Microphone | Voice calls and recording voice notes. Never used in the background or without an active call or recording. |
| Photos, videos and files | Choosing attachments to send, and saving photos you receive to your gallery. Vivra only ever accesses the specific files you select. |
| Notifications | Habit reminders, new message alerts, and incoming call alerts. |
| Full screen notifications | Showing an incoming call over the lock screen the way a normal phone call appears. |
| Battery optimisation exemption | Optional. Some phones aggressively suspend background apps, which delays or blocks incoming calls. You can decline this and the rest of the app still works. |
| Physical activity, step counter, Health Connect | Fitness tracking, as described above. |
Vivra sends two kinds of notification. Habit reminders and streak alerts are generated locally on your device from schedules you set yourself. Message and call alerts are push notifications delivered through Firebase Cloud Messaging, which requires sending your device a notification token. You can turn either kind off at any time in the app or in your device settings.
We do not use the content of your messages to target advertising, and we do not use it to train machine learning models.
🔒 Your habit, mood, and health data stays on your device by default. It is only uploaded to our cloud servers if you are a Premium subscriber and you explicitly enable Cloud Backup in your settings.
Chat messages, attachments and call records are stored on our cloud servers because they have to be, in order to reach the other person. All data in the cloud is encrypted in transit using TLS and encrypted at rest. Access is restricted by security rules that allow only the two participants of a conversation to read its messages and files.
No system is perfectly secure. We use industry standard measures, but we cannot guarantee absolute security.
Vivra uses the following third party services that may process your data:
| Service | Provider | Purpose |
|---|---|---|
| Firebase Authentication | Google LLC | Creating your anonymous account identifier |
| Cloud Firestore | Google LLC | Storing messages, friend lists and call records |
| Firebase Cloud Storage | Google LLC | Storing photos, videos, audio and documents you send |
| Firebase Cloud Messaging | Google LLC | Delivering message and call notifications |
| Cloud Functions | Google LLC | Sending notifications when a message or call arrives |
| LiveKit | LiveKit Inc. | Carrying live voice call audio between participants |
| Cloudflare Workers | Cloudflare Inc. | Issuing short lived access tokens for calls |
| Google Play Billing | Google LLC | Subscription payments |
| Health Connect | Google LLC / Android | On device access to heart rate, calories, distance |
| AdMob | Google LLC | Advertising, where active |
These services have their own privacy policies. We encourage you to review them.
As an EU/EEA resident, you have the following rights regarding your personal data:
One practical note about erasure in a conversation. A chat has two participants, and a message you sent also forms part of the other person's record of that conversation. You can delete your own messages at any time, which removes them for both sides. If you ask us to erase your account, we delete your profile, your friend connections, your call records and the messages and files you sent.
To exercise any of these rights, contact us at support@vivraapp.app. We will respond within 30 days.
We retain your personal data only as long as necessary to provide our services.
Aggregated, anonymised analytics data may be retained longer.
Vivra is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. Because Vivra now allows users to message and call one another, we ask parents and guardians to be aware of this feature when deciding whether the app is appropriate. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at support@vivraapp.app and we will remove it.
✅ We will never sell your personal data to third parties, and that includes the content of your messages. Your information is used solely to provide and improve the Vivra service.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of Vivra after changes constitutes acceptance of the updated policy.
Last updated: September 13, 2026 · Effective date: September 13, 2026
By downloading, installing, or using Vivra ("the App"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the App.
These Terms constitute a legally binding agreement between you and Vivra App (the developer), a sole trader based in Romania.
Vivra lets you exchange messages, photos, videos, voice notes, audio files, documents and voice calls with people you have added as friends. Content you send is yours. We claim no ownership of it. You grant us only the limited permission needed to store it and deliver it to the person you sent it to.
You are responsible for what you send. You agree that you have the right to share any content you upload, and that it does not infringe anyone else's rights.
⚠️ Vivra does not currently provide end to end encryption. Messages are encrypted in transit and at rest, but they are not encrypted in a way that prevents us from accessing them. Do not use Vivra for highly sensitive information.
You must not use Vivra to send, share, request or solicit:
Violations may result in immediate suspension or permanent termination of your account, without refund, and may be referred to law enforcement where the law requires it.
Every conversation includes tools to protect yourself:
Reports are reviewed and we act on them as quickly as we can. Because conversations are private and one to one, we do not proactively monitor message content. We act on reports, on valid legal requests, and where we otherwise become aware of a serious violation. Where a report is upheld, we may warn, suspend or permanently ban the account involved.
You can also report abuse by writing to support@vivraapp.app.
Messaging and calling depend on your internet connection, your device, and third party infrastructure. We do not guarantee that a message will be delivered instantly, or that a call will connect, and Vivra should not be relied upon for emergency communication. Vivra cannot be used to call emergency services.
Vivra offers the following plans:
| Plan | Billing | Features |
|---|---|---|
| Free | Free forever | Core habit tracking, chat and voice calling |
| Premium Monthly | Monthly recurring | All features, no ads, cloud backup |
| Premium Yearly | Annual recurring, discounted | All features, no ads, cloud backup |
⚠️ Vivra is not a medical application and does not provide medical advice. The fitness and health content within the app, including step counts, calorie and distance estimates, heart rate readings, and activity detection, is for informational and motivational purposes only and may not be fully accurate. Always consult a qualified healthcare professional before starting any fitness or wellness program.
In addition to the content rules above, you agree not to:
All content within Vivra, including the design, graphics, animations, fitness content, text, and code, is the exclusive property of Vivra App and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our explicit written permission.
Your personal data and the content you create or send, including habits, notes, entries and messages, remains your property.
To the maximum extent permitted by applicable law, Vivra App shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App, including loss of data, undelivered or delayed messages, failed calls, personal injury, or health consequences resulting from following fitness content in the App.
We are not responsible for the content that other users send you. Interactions with other users are your own responsibility, and you should use the blocking and reporting tools if someone behaves inappropriately.
Our total liability to you shall not exceed the amount you paid for the App in the 12 months preceding the claim.
We reserve the right to suspend or terminate your access to Vivra at any time if you violate these Terms, including immediately and without notice in cases involving harm to another person. You may stop using the App at any time and cancel your subscription through Google Play.
These Terms are governed by the laws of Romania and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Romania. EU consumers also benefit from the mandatory consumer protection provisions of their country of residence.
We may update these Terms from time to time. We will notify you of material changes through the App. Continued use of Vivra after changes constitutes your acceptance of the revised Terms.
Our support team is here to help with any privacy, safety or legal questions.
Contact Support